Why direct API integration matters
A lot of AI tracking tools claim "ChatGPT tracking" and quietly mean "we screenshot the ChatGPT web UI." Screenshotting is fragile, rate-limited, cached, and breaks every time the platform ships a UI change. The data you get back is noisy and impossible to audit.
Livesov uses official API access for every platform. That gives us four things that matter to you: reproducibility (the same prompt + the same model = the same call, every time), auditability (every metric links to a raw, billable API response with full headers and tokens), scale (hundreds of prompts per minute without anyone noticing), and completeness (citations, tool calls, model-specific metadata that the UI never surfaces).
Bring your own keys (Agency plan)
Enterprise and regulated customers often want every AI API call attributed to their own org account — for compliance, cost transparency, or to use a negotiated rate limit. Agency-plan tenants can drop in their own keys for any combination of OpenAI, Anthropic, Google, Perplexity, and xAI. All other Livesov functionality (parsing, scoring, dashboards, alerts) works identically.
Webhooks & alerting
Every Livesov event — a hallucination flag, a share-of-voice swing, a completed run, a competitor overtake — can be pushed to a webhook endpoint in real time. Payloads are JSON, requests are signed with HMAC for verification, and the dashboard lets you re-deliver failed events. Out of the box, the payloads work cleanly with Slack incoming webhooks and Microsoft Teams adaptive cards.
Exports & reporting
Every dashboard view exports to CSV with one click. JSON exports power custom downstream pipelines (BI tools, internal dashboards, analyst notebooks). PDF reports are designed for client and stakeholder delivery — white-labeled on Agency plans with your logo, brand colors, and disclaimer text.
Scheduled reports (weekly or monthly) deliver the same PDFs by email to a distribution list you configure. Pair them with email alerts for an end-to-end measurement system that runs without anyone logging into the dashboard.