Why direct API integration matters
A lot of AI tracking tools claim "ChatGPT tracking" and quietly mean "we screenshot the ChatGPT web UI." Screenshotting is fragile, rate-limited, cached, and breaks every time the platform ships a UI change. The data you get back is noisy and impossible to audit.
Livesov uses official API access for every platform. That gives us four things that matter to you: reproducibility (the same prompt + the same model = the same call, every time), auditability (every metric links to a raw, billable API response with full headers and tokens), scale (hundreds of prompts per minute without anyone noticing), and completeness (citations, tool calls, model-specific metadata that the UI never surfaces).
Bring your own keys (Agency plan)
Enterprise and regulated customers often want every AI API call attributed to their own org account - for compliance, cost transparency, or to use a negotiated rate limit. Agency-plan tenants can drop in their own keys for any combination of OpenAI, Anthropic, Google, Perplexity, and xAI. All other Livesov functionality (parsing, scoring, dashboards, alerts) works identically.
Webhooks & alerting
Each brand carries one outbound HTTPS webhook, set in Dashboard → Alerts. Livesov POSTs a JSON body with a textfield, which is the shape Slack’s incoming webhooks expect - so the same URL field drives Slack, a Zapier or Make catch hook, n8n, or your own endpoint without an adapter in between. Fix Engine notifications flow through it today; mention-rate drops, competitor moves, and scheduled reports go out by email.
Two things it does not do yet, worth knowing before you design around it: requests carry no HMAC signature, and there is no per-event-type routing or re-delivery of failed sends. Both belong to the public API work.
Exports & reporting
A brand exports to JSON carrying its complete historical run record rather than a rollup, which makes it the right input for a warehouse load or an analyst notebook. Fix Engine results export to CSV for spreadsheets and client reporting. PDF reports are built for client and stakeholder delivery - share of voice, sentiment, and citations, generated in one click on any plan.
Scheduled reports (weekly or monthly) deliver the same PDFs by email to a distribution list you configure. Pair them with email alerts for an end-to-end measurement system that runs without anyone logging into the dashboard.